AVILAS website (www.avilas-style.com), hereinafter referred to as “our website”, is an e-commerce website that runs by AVILAS Style International Company (hereinafter referred to as “our company”) and the relevant services are provided to you according the terms and conditions of our website and other related regulations or announcements.
Before you shopping with us for the first time, please read carefully and agree the terms and conditions of our website before filling in your basic information to complete shopping process. After you filled in the basic information and completed the follow-up shopping process, it represents that you have read, understood and agreed to accept all or part of the content or agreement of our website's terms and conditions. If you do not agree with all or part of our website's terms and conditions, please do not fill in the basic information and complete the follow-up shopping process.
You agree that our company is entitled to adjust the terms and conditions of our website at any time in order to respond operation demand. Our company will send out individual notices if there is any significant impact on the interests and rights of the shopping that you have completed. Other than that, the latest content of the terms and conditions of our website will be published on the link on the homepage of our website. Before each of your shopping, you can read it in details in order to maintain your interests and rights. If you carry on using the service that our website provides after any modification or change, it will be treated that you have read, understood, and agreed to accept relevant modification and changes. Please stop using relevant services that our website provides if you do not agree with the modification or changes of our website's terms and conditions.
If you are still less than 20 years old, please carry on relevant shopping process after reading the terms and conditions of our website and agree it under the accompany of your parents and guardians. You and your legal representative or guardian both agree the shopping behavior at our website in the future that belongs to the demand for daily life, and you guarantee that you have obtained the consent from legal representative or guardian.
Account number and password
In order to secure the transaction safety, our website will use the e-mail address that you provide on the basic information as the account number. You can select a set of password freely for the personal login verification, and it can be changed according to the demand. Please do not use the same password that you used at other website as well as constantly change your personal password in order to maintain the security of your account number.
You agree to take custodial and confidential responsibilities on your account number and password, including but not limited to not disclose the account number and password to the third party, not share the account number and password with other people, and timely log out our website. Other than that it can be proved as being illegally used by the third party, you have to take full responsibility for the behavior of use by logging in with the correct account number and password set up by you, and it is forbidden to deny transactions without any reason.
You declare and guarantee that the provided basic information is the correct and complete information related to you. Information from other people must not be used, and our company reserves the right to temporarily suspend or terminated your account number if there is any violation of the above guarantee.
If your account number involves with fraudulent use or being stolen, you should inform our company immediately in order to avoid damage being expanded. Our company will assist in suspending the transactions related to the account number as well as its use in the successive use. After the issue of using the account is clarified, the password will be re-set for use activation according to your request.
Protection of personal information
When you conduct any transaction or participate in activities, our company will collect, process and use your personal information in order to provide our company's relevant services and for the purpose of marketing. Please refer to AVILAS privacy protection policy for the matters related to personal information that should be informed.
You agree that our company can send product information irregularly to your email address. If you would like to subscribe, cancel the subscription or revise setting related to subscription, you can link to our website “homepage/ subscribe newsletter” for subscription or cancellation.
Our company will comply with the regulation of Personal Information Protection Act and will not illegally use your personal information other than following the terms and conditions of our website, privacy policy or legal regulation. Under following circumstances, our company might give your personal information to relevant organizations, or to the third party who claims that their rights have been violated and officially notifies judicial authorities:
Our website might contain links to other websites due to advertisement or other cooperation and promotion activities. When you click and link to other website, the terms and conditions of our website and the regulation of privacy policy won't be applicable. You must determine yourself for whether the relevant terms and conditions at each website provide sufficient protection to your rights and interests before deciding whether to use the service provided by that website.
When it is required by the law, police and procurator investigation, judicial authorities, or other authorities based on legal procedures.
Under the state of emergency where the legal rights of other customers or the third party shall be protected.
To maintain normal operation of our website.
To provide cash flow and logistics needed for the relevant services in our company or necessary information of other subcontractors or contractors.
When users violate government regulations or the terms and conditions stated in this agreement.
Notification method
You agree that the transaction of using our website or shopping between you and our company will be represented by electronic documents. Our company can use e-mail to represent notification and you can also use our website as the method to represent notification to our company.
Matters that need to be paid attention for transaction
The quantity of products provided on our website is limited, and please complete ordering procedure as soon as possible after selecting products. Putting products to the shopping cart does not mean you have completed the order and our system will inform you that the product has been sold out if there is other user completes the ordering procedure before you. Please remove it from the shopping cart then.
You can place the order according to the confirmation of product quantity and price mechanism provided by our website. For the content on the order you placed, our company will treat it as order accepted except the rejection with proper reasons within 2 working days. However, the transaction will be treated as being established if you have already paid for it unless otherwise agreed in a separate law.
Our website can set up the maximum order quantity each time by individual consumer for specific products. For any order placed with excessive maximum order quantity or by the same consumer with multiple account numbers in repeated orders, our website only take the responsibility to deliver the good to single consumer according to the maximum quantity of the product.
The delivery of the product purchased on our website will follow the method you select and appoint when you place the order, and the price of the product does not include transportation fee. Only when you meet the discount condition for a specific activity, our company will collect the delivery fee of the product, which is NT$60 (it will not be limited if the delivery is for island outside Taiwan and the packing of the product is over the volumetric standard from the contract cancellation refund amount).
After receiving the product, if you want to exercise your right of cancelling contract during free-return period, please note that hesitation period is not the trial period and it is only for you to evaluate whether to purchase the product or not. If you actually use the product, it might affect your right in cancelling the contract and requesting refund.
If our company is going to refund to you according to the law or contract, you agree that our company refund the money to the online account you set up on our website. You are entitled to settle the balance amount on the online account and apply to refund it to your actual bank account. Relevant handling charge will be covered by our company.
Any matter that is failed to regulate related to the shopping on our website should be referred to the description of shopping on our website.
Intellectual property rights
All of the content on the website, including but not limited to product photography, model's photos, art illustration, website structure, program design, layout of website, format of webpage design, trademark, other labelling or information, are individual items owned by our company or relevant obligees with intellectual property rights according to law. They are protected by Copyright Law, Trademark Act, Patent Act, Trade Secrets Act, and Fair Trade Act; without prior permission or authorization by our company or obligees, they must not be used discretionally in order to avoid any responsibility of infringement or law violation.
Limitation of liability
Our company will maintain the normal operation of our website in the method and technology that are with reasonable and expectable safety. Our company reserves the right of temporarily stopping all or part of the services provided on our website upon any of the following situation, and is not entitled to the obligation of sending out the notice in advance. Our company won't take any compensation obligation on any direct or indirect damages caused:
In terms of predictable software and hardware maintenance plans that might cause the services provided on our website suspended or terminated, our company will try our best to announce the information on our website in a proper method before it happens.
When there is any relocation, replacement, upgrade, maintenance or repairing on relevant software equipment of our website.
When the service is suspended or interrupted by natural disasters or force majeure.
When the service is suspended or interrupted by service interruption from the telecommunication company or website server provider, or other matters that are not attributable to our company.
When our website suffers the impact from the external force and causes incorrect information displayed, or the system is interrupted or operates abnormally caused by fabrication, alteration, deletion, or capture.
When any user violates the terms and conditions of our website or legal regulations and the service is suspended or terminated to the user.
When our company believe the situation requires suspending or terminating service.
Breach of the contract
In order to maintain the rights and interests for all users of our website, our company will suspend or terminate your qualification for shopping or refuse you to use all or part of the services provided on our website if you are involveed with any of the following situations:
Provide wrong or false information for registration.
Unauthorized credit card transaction or the financial bank account is stolen.
Fail to collect the goods from the appointed retail store within the deadline or fail to complete cash on collection for more than the times regulated by our company.
Being identified by our company for the involvement with intentionally canceling the contract and return the product.
Any harassment or improper words and behavior towards our customer service department in our company.
Other violation on the terms and conditions of our website or matters related to law violation.
The effect, governing law, and competent court of the agreement
When all or part of any provision on the terms and conditions of our website is invalid, it won't affect the effect of other provisions. The relationship of rights and obligations between you and our company should be regulated by the terms and conditions of our website as well as the relevant applicable announcements or regulations on our website. If there is any dispute occurred, you can submit your complaints or feedback to the customer service contact listed on our website. Both parties should negotiate and solve the issue with the greatest sincerity based on the principles of good faith, equality and mutual benefit. Unless it is specifically regulated by law, both parties agree to use Taiwan Taipei District Court as the competent court for the first instance.
If there is any unaccomplished matter for the agreement, it should be interpreted and supplementary handled according to R.O.C. Law.
